Business & Compliance Information

Thank you for your interest in our products. Below is detailed information about our business operations, compliance policies, and risk management, provided to ensure transparency for customers and payment service providers.

1. Business Entity

This website and its products are operated by a Japanese business.

Business type: Japanese sole proprietorship / registered business in Japan
Country of operation: Japan

We operate in accordance with Japanese laws and regulations applicable to digital content sales.

2. Product Description

Our products are AI-assisted, game-based educational materials designed for self-study purposes.

Product type: Digital learning games
Pricing: One-time purchase (no subscriptions, no recurring fees)
Price example: ¥5,000 JPY (tax included) per game
Learning period: Approximately 30 days per product
Support level: Self-study with basic explanations (no live coaching)

Each product is sold individually and delivered digitally.

3. Use of AI Technology

Artificial Intelligence (AI) is used only as a supportive educational tool.

AI assists with interactive learning experiences and content guidance
Content is not fully auto-generated without human design or oversight
AI is not used for decision-making, predictions, or personalized advice

Important Disclaimer

Our products do not provide:

Medical advice
Financial or investment advice
Legal advice

All content is strictly for educational and self-learning purposes only.

4. Refund Policy

We provide a clear and transparent refund policy while taking into account the nature of digital content.

Refund period: Requests must be submitted within 14 days from the date of purchase
Digital products: Due to the nature of immediately accessible digital content, refunds are not guaranteed once the content has been accessed or used
Eligibility: Refunds are considered only in limited cases, such as:
- Technical defects that prevent access to the product
- Duplicate purchases made in error
- Other exceptional circumstances reviewed on a case-by-case basis

This policy is designed to be fair to customers while preventing abuse of digital content.

Full details of our refund policy can be found here:
https://japan-cultural-guide.com/category/refund-policy/